Hearing Aids and Routine Hearing Exams


For Medicare Advantage Members Only



As a BlueCross BlueShield of Western New York Medicare Advantage member, TruHearing™ is your vendor for routine hearing exams and hearing aids. You can call TruHearing™ to ask questions about your hearing benefits, schedule appointments, or to find a provider. It is important to remember that you must schedule all appointments for routine hearing exams and hearing aids through TruHearing™ in order to access your plan covered benefits. 


To contact TruHearing™ call: 
1-844-319-7440 (TTY 1-800-975-2674)

Customer service representatives are available: 
February 15 - September 30, Monday through Friday, 8 a.m. to 8 p.m. 
October 1 - February 14, seven days a week, 8 a.m. - 8 p.m.

Looking to find a participating provider?
Participating provider locations can be found in our online directory.  Click here to view.