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1-800-248-9296 (TTY 711)

October 1 - February 14: 8 a.m. - 8 p.m., 7 days a week
February 15 - September 30: 8 a.m. - 8 p.m., Monday-Friday

During non-business hours, your call will be answered by our automated phone system. A representative will return your call the next business day.

 

 

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By Online Chat

Do you have a question about enrolling in our Medicare sponsored health plans? 

 

 

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Meet with Us

Most meetings are informal, where you can meet one-to-one with a representative. View a list of upcoming meetings  

Meetings

 

 

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Request a Complimentary Sales Kit

You can request a complimentary Medicare Advantage Sales Kit by simply completing our online information request form or you can give us a call at 1-800-248-9296 (TTY 711). We will send the information requested to the address you provide.

 

 

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By Mail

BlueCross BlueShield of Western New York
PO Box 80
Buffalo, NY 14240-0080

 

This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments, and restrictions may apply. Benefits, premiums and/or copayments/coinsurance may change January 1 of each year. The Formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary. You must continue to pay your Medicare Part B Premium.

Out-of-network/non-contracted providers are under no obligation to treat BlueCross BlueShield of Western New York members, except in emergency situations. For a decision about whether we will cover an out-of-network service, we encourage you or your provider to ask us for a pre-service organization determination before you receive the service. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services. 

Medicare evaluates plans based on a 5-star rating system. Star Ratings are calculated each year and may change from one year to the next.

BlueCross BlueShield of Western New York is a Medicare Advantage plan with a Medicare contract and enrollment depends on contract renewal.

Y0086_MRK1717 Approved
Content Last Updated December 15, 2016