Do you need plan information in a different format?
If you would like a copy of the provider directory mailed to you please call customer service at 1-800-329-2792, TTY 711. We are available Oct. 1 - Feb. 14, 8 a.m. to 8 p.m., 7 days a week, Feb. 15 - Sept. 30, 8 a.m. - 8 p.m., Mon. - Fri.
Documents include Step Therapy Guidelines, Medication Therapy Management, Prior Authorization Requirements and more.
You might qualify to get help in paying for your drugs.
Understand the process for coverage decisions, how to request an appeal, and who to contact with questions related to benefits and coverage for medical services and prescription drugs.
You can appoint a representative – like a family member, friend, advocate, attorney, doctor or someone else – to act on your behalf.